Cassandra free meals

COVID-19 Community Support

There are volunteers galvanising across the borough and there is a Norbury & Pollards Hill CV-19 Mutual Aid group that has formed to cover our ward. People are volunteering to help however they can - shopping, chatting to people on the phone, delivering leaflets with information about support that is available should residents need it. The leaflets have links to the Croydon Voluntary Action contact details as described below and I have attached screenshots of the leaflet.

Croydon Voluntary Action
Croydon Voluntary Action are working on coordinating the volunteer effort in the borough. They have a dedicated section on their website that has just recently gone live where they have three 'buttons':

1) Highlighting what support is available (i.e. organisations and groups are being listed here and detailing what support they offer) - Simply Connect Croydon

2). The second one is for people who need help - if someone needs help or assistance e.g. older people who are self-isolating, need supplies and can't get out - people can get in touch and they will be linked to a local volunteer who will be able to help them as needed.

3). The third one is for people who want to help and volunteer - they are asked to get in touch via this channel, complete a simple form re what they can help with and where etc

Need help?
For the CVA website go to:

Or to contact them:
Call 020 8253 7076 or
Call 07540 720102
Monday to Friday 10 - 4pm
or email

Age UK Croydon’s Food and Essentials Hub
With so many people offering support to older people during these uncertain times, and so many people in need, Age UK are working to ensure food and essential items are delivered to vulnerable older people in the safest way. They are working closely with CVA (as above) to make sure they are joined up across the borough - please see panel below.

Social Distancing
Please see social distancing info/guidance a from the World Health Organisation (as at March 2020)

COVID-19: sales and pricing practices during Coronavirus outbreak
If you see any local shops/retailers hiking their prices and exploiting the current situation you can report them here:

New Food Stop in Thornton Heath

This is the nearest support provision for Norbury residents. It is near Thornton Heath Clocktower which is on the 50 bus route.

Well done to our Chair Anita for her involvement in this successful project.

This is an award-winning initiative where the Council and community groups help struggling residents to save up to £700 a year off household bills.

The borough’s third Food Stop, at Parchmore Methodist Church, will help people at risk of homelessness to get cut-price food, one-to-one debt advice and wider support from a partnership between Croydon Council teams and local voluntary, community and faith sector organisations.

The Food Stop is open at the church’s community centre in Parchmore Road every Wednesday from 10am-12 noon where each member can receive:

• Around £15 to £20 worth of fresh food and other groceries for £3.50 per week
• Help with budgeting
• Employability support
• Support with healthier lifestyle choices, including quitting smoking
• Access to skills training

Aimed especially at local people affected by welfare reforms, Food Stop membership can also include referrals such as for mental and physical health needs and domestic abuse support, plus employment advice through the council’s job brokerage service Croydon Works and other partners.

The new Food Stop is Croydon’s third to be formally launched by the council’s Gateway service since a pilot project began at The Family Centre in Fieldway in 2017. In its first year alone, it saved £52,000 in residents’ combined shopping bills, prevented 54 rented households from becoming homeless and helped over 40 people into work or training. A second opened in Selsdon last October.

Last year Croydon Council’s Gateway service was named as the winner in the Delivering Better Outcomes category at The MJ Awards for its work in preventing homelessness, including Food Stops.

For more information on the Food Stop, email

Age UK Covid-19

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